FAQs

🔹 Do you have a physical store?
Currently, we are online only, but we deliver nationwide!

🔹 What payment methods do you accept?
We accept MoMo & bank transfers.

🔹 How long does delivery take?
Same-day delivery in Accra & 1–2 days for other regions.

🔹 Can I make changes to my order after placing it?
If your order hasn’t been processed yet, we’ll do our best to assist! Please contact us as soon as possible at hello@sautiyauzuri.com.

🔹 Do you offer returns or exchanges?
At this time, we do not accept returns or exchanges. Kindly double-check your order details before confirming.

🔹 How will I know if my order is confirmed?
You'll receive a confirmation email or WhatsApp message once your order is successfully placed.

🔹 Do you offer gift packaging?
Yes! You can request gift packaging when placing your order. Additional charges may apply.

🔹 Where are you based?
We are based in Accra, Ghana, but we proudly deliver nationwide.

🔹 Can I schedule a delivery for a specific date?
Yes, you can! Let us know your preferred delivery date when placing your order, and we’ll do our best to make it happen.

🔹 Is there a minimum order amount?
No minimum order — shop freely and enjoy!

Sauti ya Uzuri: The Rhythm of Style, The Voice of Beauty.